Nespresso is currently having to deal with a lawsuit in which one of its most important and benchmark products within the brand is being affected. The famed Vertuo Next is having defects which come from the factory. This defect is mainly based on the fact that when brewing coffee, it often uses more water than is required and, as a result, the machine and the coffee can no longer be used normally.
Denise Fashey-Ramirez has filed the lawsuit and directly accuses the company of selling a product whose functionality is not optimal and, moreover, the company has been aware of this problem since the presentation of the coffee machine in 202.
Read on to find out what has happened to the famed coffee machine and how it will end.
Nespresso class action lawsuit overview
In the first instance it is necessary to know the party involved, the reason for the complaint and the place where legal action is being taken. In first place the onw who is taken action is Plaintiff Denise Fahey-Ramirez filed a class action lawsuit against Nespresso USA Inc. The main reason is because Fahey-Ramirez claims Nespresso sold Vertuo Next coffee machines that leak water after normal use. Finally the class action lawsuit was filed in New York federal court.
A new class action lawsuit alleges Nespresso sold Vertuo Next coffee machines that leak water after normal use, making them unusable. Plaintiff Denise Fahey-Ramirez claims Nespresso’s Vertuo Next coffee machines, marketed as the most versatile model for the popular Nespresso Vertuo brewing system, are defective.
Fahey-Ramirez argues the alleged defect causes the coffee machines to develop problematic water leaks that do not allow the brewing process, rendering them ununot usuable. It can be seen that this is a contradictory circumstance as they are apparently selling an efficient, state-of-the-art product, but in the end it does not work well at all.
“Contrary to Nespresso’s representations, the Devices are designed and manufactured with an inherent defect that results in water leakage and compromises the ability of the machines to operate as intended,” the Nespresso class action alleges. Fahey-Ramirez wants to represent a nationwide class and Florida subclass of consumers who, during the applicable statute of limitations, purchased a Vertuo Next coffee machine that leaked. It is a great act to help all the people who may have experienced the same situation, where their coffee machines are not efficient at all.
Nespresso Vertuo Next coffee machines leak water, class action says
Fahey-Ramirez argues Nespresso has been conscious of the leakage defect since the machines were presented to the U.S. market in 2020 but has continued to sell them despite addressing the problem. Consumers, at the same time, have for years reported the coffee machines fail after restricted use — often shortly after the expiration of the one-year warranty — yet Nespresso has not reached to publicly acknowledge the defect or offer adequate remedies, the Nespresso class action alleges.
“Through records of (customer) interactions alone, Nespresso has been made aware of the pervasiveness of the Leakage Defect and their customers’ unhappiness,” the Nespresso class action exposes.
Fahey-Ramirez claims Nespresso is guilty of unjust enrichment, breach of express warranty and breach of implied warranty, and in violation of the Magnuson-Moss Warranty Act and Florida Deceptive and Unfair Trade Practices Act. he plaintiff demands a jury trial and requests declaratory and injunctive relief and an award of monetary, treble and statutory damages for herself and all class crew.
In other coffee machine-related news, the U.S. Securities and Exchange Commission fined Keurig Dr. Pepper $1.5 million the previous year and ordered it to not file non accurated information in its annual reports to the agency after determining Keurig made misleading statements in its annual reports about the recyclability of its K-Cup coffee and tea pods.
