Confirmed—artificial intelligence is hitting youth employment hard in the US and threatening software engineers and customer service representatives

September 9, 2025
Confirmed—artificial intelligence is hitting youth employment hard in the US and threatening software engineers and customer service representatives

Without a doubt, artificial intelligence has become one of the most revolutionary new technologies of recent years. Specifically, according to Stanford University’s The 2025 AI Index Report, “AI is emerging as the most transformative technology of the 21st century. However, its benefits will not be distributed equitably unless we guide its development wisely.” Studies show how the change in society at large has been significant since ChatGPT was first launched in November 2022.

Stanford University study: programmers had seen significant job growth over the last year

Searching for a job, for example, is no longer what it used to be. Of course, simply writing a CV and dropping it off at a company still works, but platforms like LinkedIn are now very strong. And not just the platforms themselves, but the sheer number of intricacies involved in preparing CVs through AI, exams that can be tailored to certain requirements, photos, videos… In this regard, there’s a study from Stanford University, in which economist Bharat Chandar found that programmers had seen significant job growth over the last year. On the other hand, the Economic Innovation Group found that across the economy, occupations that were more vulnerable to automation from generative AI did not seem to be suffering from higher unemployment rates or other negative outcomes.

So it might seem like there’s a disagreement on the matter, but the truth is, there isn’t. As we mentioned before, for many, it may not be better or worse, but the change is evident. ChatGPT was first launched in November 2022. At that time, many of those who use it daily didn’t even know what it was. Today, we can’t say that’s the case. ChatGPT has become something of a celebrity hot spot among Hollywood celebrities. News about AI and the various uses of this “new” technology are published daily.

This will especially affect those ages 22 to 25 who are in AI-exposed professions such as software engineering

Regarding the topic at hand, Stanford University has published a study revealing that the “AI revolution” is already beginning to have a “significant and disproportionate impact on many workers in the US labor market.” The AI ​​Index offers one of the most comprehensive and data-driven perspectives on artificial intelligence, according to The 2025 AI Index Report. The Stanford University study says this will especially affect those ages 22 to 25 who are in AI-exposed professions such as software engineering and customer service.

Although much will still have to happen for it to truly become a practical rule

“Is your job at risk? Well, if you’re reading this, chances are you’ll do a lot of your work on a laptop—and laptop jobs, we’re told, will be the first to go,” are some of the first lines of the study from the Economic Innovation Group, led by Sarah Eckhardt and Nathan Goldschlag. And this statement is, to some extent, a reality or an open secret. Although much will still have to happen for it to truly become a practical rule. As has been proven in different scenarios, AI and anything that seeks to replace humans has yet to be perfected, because the logic and scrutiny that humanity has cannot be created in a machine. For now.

The research, led by Erik Brynjolfsson, an economist and AI thought leader, has detailed some factors that reflect how artificial intelligence is affecting the young labor market. Some of them are, for example, that if you develop a robot that works through AI, you save a salary. That’s a ‘simple’ one. And of course, going to the weak point of the human being, there is that this is something consistent and is not expected to decrease, at least in the short term. So we can say that on this occasion, the future is about to be regularized.